Answer is: the British public did. By failing regulate BT at all. It is now one of the looters of the public with unrestrained craze and greed.
BT that the Tories privatised by saying it wasn't value for money, is now one of the most powerful Big Biz outfits in the world. Its profits in 2013 was well over £2Billion and the operating capital almost £19 Billion in the same year.
How did that happen?
BT has been allowed to fleece the public with relentless ease!
While BT Executives keep looting the UK public as they pocket £Millions for themselves.
Is there any way to bring about a regulatory environment in Britain? How about starting with BT?